Certificates Enquiry

FAQs: Certificates

I’m a record holder, but I haven't received my certificate!

First of all, congratulations - you are Officially Amazing!

As a Guinness World Records record holder, you will be sent one complimentary record holder certificate.

If you have received an email from us advising that you have successfully achieved a record, then a certificate will be posted to you automatically.

Please make sure the postal address in your online account is correct and complete. You can do this by logging into your account and clicking 'Edit' on your personal dashboard page under the Profile section. It can take 2-4 weeks to receive your certificate, depending on your postal service and location. If it has been over 4 weeks and you have not received your certificate, and you have checked that your postal details are correct, please fill out the certificate enquiry form.

Please note: We do not currently provide ‘soft’ or electronic copies of certificates.

If you require additional certificates, they can be purchased from our online store

When you select the 'Add to Basket' button you will be prompted to login to retrieve your certificate information.

I’ve taken part in a mass participation record attempt. How do I get my Certificate of Participation?

If you have recently taken part in a successful mass participation record attempt and wish to purchase Guinness World Records certificates, then you can do this via our online store.

To purchase a Certificate of Participation, please provide the date and location of the event.

If you took part in a mass participation record attempt which has been confirmed as successful and it has been over 12 weeks* from the attempt date, and your certificate is not showing in the store for purchase then please fill out the certificate enquiry form.

*Please note - Our usual wait times are sometimes extended when we have larger than normal volumes of applications. 

Please refer to our Current application waiting times page for the most up-to-date information.

Still need help?

If your query is about certificates, fill out the below contact form with as much information as possible and we will get back to you as soon as we can.