Invoices and payments

• Payments should be made via Paypal or Worldpay and these options are presented once you reach the payment screen when processing an application.
• If, however, you are unable to pay via these methods, you can generate an invoice and then arrange payment via bank transfer.
• First, login to your Guinness World Records account and then make a record application.
• Once you have selected your product, you will reach the payment screen.
• Once here, select the link “For alternative payment methods please request an invoice” at the bottom of the payment options
• You then need to enter your details (name and address) that will appear on the invoice
• Then select “Generate Invoice”
• The next page will have a link to your invoice. Select “View your invoice”
• Your invoice will load up in a new window. From here it can be downloaded as a pdf or printed
• You should then arrange payment via bank transfer to the bank details listed on your invoice
• When arranging payment, you must include your application reference number as the reference on the payment
• Once payment has been received, your application will be passed on for processing. It is important that you include your application reference number on your bank transfer to prevent any delays in your application being processed
• Your application will not start being processed until the funds are received into our account and then matched to your application by our payment team
• N.B. receipts are not generated if you pay via bank transfer

If you are unable to pay via these methods, you can generate an invoice and then arrange payment via bank transfer.

• First, login to your Guinness World Records account and then make a record application.
• Once you have selected your product, you will reach the payment screen.
• Once here, select the link "For alternative payment methods please request an invoice"
• Enter your details (name and address) that will appear on the invoice
• Select "Generate Invoice"
• The next page will have a link to your invoice. Select "View your invoice"
• Your invoice will load up in a new window. From here it can be downloaded as a pdf or printed
• You should then arrange payment via bank transfer to the bank details listed on your invoice
• When arranging payment, you must include your application reference number as the reference on the payment
• Once payment has been received, your application will be passed on for processing. It is important that you include your application reference number on your bank transfer to prevent any delays in your application being processed
• Your application will not start being processed until the funds are received into our account and then matched to your application by our payment team

N.B. receipts are not generated if you pay via bank transfer

How do I get a Receipt?

• Once you have created an application and paid, you will be able to generate a receipt.
• First, login to your Guinness World Records account.
• Select the relevant application from the Applications section of your dashboard
• Scroll down to the section called "Receipt"
• Select the link "View your receipt"
• Your receipt will then load in a new window
• From here it can be printed or downloaded as a pdf file

How do I get an Invoice?

• Payments should be made via Paypal or Worldpay and these options are presented once you reach the payment screen when processing an application.
• If, however, you are unable to pay via these methods, you can generate an invoice and then arrange payment via bank transfer.
• First, login to your Guinness World Records account and then make a record application.
• Once you have selected your product, you will reach the payment screen.
• Once here, select the link “For alternative payment methods please request an invoice" at the bottom of the payment options
• You then need to enter your details (name and address) that will appear on the invoice
• Then select "Generate Invoice"
• The next page will have a link to your invoice. Select "View your invoice"
• Your invoice will load up in a new window. From here it can be downloaded as a pdf or printed

Payment of an Invoice

• You should make payment via bank transfer to the bank details listed on your invoice
• When arranging payment, you must include your application reference number as the reference on the payment
• Once payment has been received, your application will be passed on for processing. It is important that you include your application reference number on your bank transfer to prevent any delays in your application being processed
• Your application will not start being processed until the funds are received into our account and then matched to your application by our payment team. Your application Status will show as "Awaiting Payment" until payment is received.
• N.B. receipts are not generated when you pay via bank transfer
• Invoices can be accessed again in future from your application page under the section “Invoice” by selecting the link "View your invoice"