Certificates enquiry

First of all, congratulations - you are Officially Amazing!

As a Guinness World Records record holder, you will be entitled to one complimentary record holder certificate.

All newly approved record holders will need to personally order their own Record Holder certificate direct from the Guinness World Records Store. Please log into the Store using your login and password for your Guinness World Records account and your free certificate will be added to your basket automatically. This certificate is free of charge. If you would like to order any further Record Holder certificates then please add these to your basket.

Please note: We do not currently provide ‘soft’ or electronic copies of certificates.

If your order is for your complimentary certificate only then you can choose to have them delivered for free via a non-trackable service. Please select “Free Shipping” on your checkout page and allow 2-4 weeks from receipt of your order. If you wish to upgrade to a tracked service, please choose one of the chargeable shipping options. You will receive a confirmation email once your order ships. 

If your order contains other paid-for items as well as your complimentary certificate, that you have chosen from the Store, then the Store requires proof of delivery for the paid for items, so unfortunately we cannot offer free non-trackable shipping in this instance so you will need to choose a paid for courier service to receive all of your items. If you incur any problems or have any questions concerning your order or the status of your order, contact our customer service representatives who are available from 9 a.m. to 5 p.m. GMT Monday through Friday.

Guinness World Records has decided to cease using verification codes for purchase of a certificate. If you wish to purchase a certificate, then please visit the Guinness World Records store and refer to the information on our certificates FAQ page.

Please visit the certificates page in the Guinness World Records store and simply click on the “Add to Basket. You will be asked to sign-in using the email address and password that you use to access your Guinness World Records account.

Please use our forgotten password function to reset your password.

Orders can take from 2 - 4 weeks to arrive. If you have waited over 4 weeks and have still not received your order please complete the following form on the Guinness World Records contact us page.

Visit the Guinness World Records store certificate page and simply click on the ‘add to basket’ underneath the certificate of participation section to bring up the ‘Find your official (Guinness World Records?) record breaking event’ box. 

There you will be able to search for a Record Title by entering the date and country of where the record took place. Once selected, click on continue to bring up the search results of all records that took place in that location and date. Select your Record Title, click continue and then follow the instructions on the next page to purchase.

If you can’t find your event, when trying to purchase a certificate in our store then it may just mean that the event has not been verified yet as an official Guinness World Records title (Please contact the event organisers to find out the status of the record attempt and whether they have submitted the evidence). If 16 weeks have passed since the record attempt date, then please contact us with the exact record title, date of attempt, location and Record Holder Name for further assistance.

If you do not know the date of the event, then we would advise at first, to try searching surrounding dates. If you are still unable to locate your event, then please contact the event organisers directly.

If you incur any problems or have any questions concerning your order or the status of your order, pleased contact our customer service representatives who are are available from 9 a.m. to 5 p.m. GMT Monday through Friday.

Before checkout, you will be asked to review and approve the wording of your certificate. Please do not proceed and continue to the checkout stage unless the wording of the certificate is absolutely correct. If there are any issues with the text on your certificate, please contact us. Please ensure that you clearly state the misprint or misspelling, with your application reference/claim ID number, exact record title and Record Holder name.

Guinness World Records have a standardised certificate formula that is adhered to when creating texts for certificates. We do not 'personalise' or make amendments to certificate texts UNLESS there is a clear error with the certificate text such as a misprint or a misspelling. If you are purchasing a Certificate of Participation, then you will be able to personalise your certificate with your name, following the instructions on the Certificate of Participation page.

If you would like to order more certificates for the same GUINNESS WORLD RECORDS record title, these can be added to your basket – up to a maximum of 100 – at any time during the shopping process. If you would like more than 100 certificates, please contact us at the Guinness World Records Store.

All Official Guinness World Record titles that you have successfully achieved will be located on the drop down list for additional certificate purchase. If you cannot locate your record title on this list, then we would advise you to login to your main Guinness World Records account to check the application status of your record title. If you have any questions regarding the status of your application, then please ensure that you submit an online correspondence using the online correspondence tool on your application summary page (located at the bottom of the page). You can access this tool by logging into your account and clicking on the record title on your dashboard page.

You can order up to 100 copies of a single name certificate via the Guinness World Records store. For orders over 100 please contact us. You can order up to 20 individually named certificates via the store, please contact us for orders over 20.