Globally we receive over 1,000 applications a week that we process free of charge (or for a small administrative fee if they are suggestions for new record titles). Each application is assessed individually by a member of the Records Management Team, and all evidence for attempted titles is reviewed to ensure the guidelines have been followed.
In order to ensure that applying for records is accessible and affordable, we have a waiting time of up to 12 weeks. However, there are periods of times time when we receive large volumes of applications and our response timelines have to be amended.
Recently we have received a high number of applications which has formed a backlog. and we are taking steps to ensure this process will conform to our usual timescale of 12 weeks or less. We are thrilled that so many people want to be record holders, but it means that there is currently an extra waiting time (beyond the usual 12 weeks timescale) for us to approve applications and provide evidence reviews.
The current 12 week waiting period for all applications has been extended to a maximum of 15 weeks.
Our current waiting time for reviewing evidence for attempted records has been extended to a maximum of 15 weeks.
Our current waiting time for answering online correspondence has been extended to a maximum of 3 weeks.